Return Policy

Due to Covid-19, we are not able to accept any returns at this time for the safety of our employees and customers.

If you are not 100% satisfied with your purchase, please reach out to our customer care team & request to return the product(s). We have 2 different policies, based on if your product is open or not, so please see below.

We do not refund any shipping cost. 

You can return a product for up to 30 days from the date you purchased it.

A Return Merchandise Authorization (RMA) must be requested. 

 

If the product is unopened

  • Request A Return Merchandise Authorization (RMA) at support@simplyketonutrition.com
  • Make sure its within 30 days of your purchase 
  • Ship the product(s) back to our office at 601 26th Street S, Saint Petersburg, FL 33712 after you have received your RMA. 

 

 

If the product is opened

  • Request A Return Merchandise Authorization (RMA) at support@simplyketonutrition.com and inform us that the product has been opened
  • Make sure its within 30 days of your purchase 
  • We'll review your request and do our best to resolve all requests within a few business days. 

 

 

All Refunds are credited back to your original payment method. Please allow 3-5 business days for your refund to be credited back to your account.

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